1. Who is responsible
The controller is Tanour Company For Technologies (Tannour Technologies), commercial registration 7049378727, 7649 Olaya St., Al Olaya, Riyadh. For any privacy question, write to info@tannour.sa.
We process personal data in line with the Saudi Personal Data Protection Law (Royal Decree No. M/19 dated 9/2/1443H, as amended by Royal Decree No. M/148 dated 5/9/1444H), its Implementing Regulation and the Regulation on Personal Data Transfer outside the Kingdom, overseen by the Saudi Data and Artificial Intelligence Authority (SDAIA).
2. What we collect
- Emails, calls and WhatsApp messages you send us, including project briefs prepared with the project scoper, with the details you choose to share (for example name, company, phone and project details).
- CVs sent for job applications.
- Technical data: our hosting provider keeps server logs (IP address, date and time, page requested, browser) for security and operation.
The project scoper runs in your browser. Nothing is sent to us until you choose to send the email or WhatsApp message. We do not use advertising or tracking cookies.
3. Why we use it
| Purpose | Legal basis |
|---|---|
| Answer your request and prepare proposals | Your consent and steps taken at your request before a contract |
| Deliver contracted services | Performance of a contract |
| Review job applications | Your consent |
| Keep the website secure | Our legitimate interest in protecting our systems |
4. Who receives it
- The Tannour team that handles your request.
- AINS Group (Egypt), when your request concerns equipment supply or group services.
- Technology vendors, only when needed to register a project or process a warranty claim.
- Our service providers: HostGator (website hosting and email, United States) and Google (web fonts).
We never sell personal data.
5. Transfers outside the Kingdom
Some recipients are located outside Saudi Arabia. We transfer personal data outside the Kingdom only as permitted by the Regulation on Personal Data Transfer outside the Kingdom, limited to the minimum data needed and with the required safeguards.
6. How long we keep it
- Enquiries and proposals: up to 3 years after the last contact.
- Customer records: for the duration of the contract and then as required by law.
- CVs: up to 12 months.
- Server logs: according to the hosting provider’s retention, normally a few weeks.
7. Your rights
You have the right to be informed about how your data is processed, to access it and obtain a copy, to have it corrected or completed, to have it destroyed when it is no longer needed, and to withdraw your consent at any time. Email info@tannour.sa; we reply within the legal deadlines.
You may also file a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA).
8. Security
The website uses HTTPS. Access to personal data is limited to the people who need it to answer you.
9. Changes
We may update this policy. The date at the top shows the latest version.